Frequently Asked Question
What happens after I place an order?
Our digital marketing team will reach out to discuss the next steps and let you know if there is any missing information that we require to build your website.
What are the limits for word count and media files on each page?
There is no word count limit. Each package has a specific set of web copy and media files included. If you need more, you can use our Additional Images/Products add-on.
What if I need more customizations to be made on the website?
No problem! We can provide customization to any website our designers have built. Please reach out to your sales rep for assistance on quoting the integration, searching for functionality, or design assistance.
Can you build real estate websites (IDX)?Can we use an already existing domain?
Yes, please activate the IDX add-on and review the product details for more information.
Can we use an already existing domain?
Do I need to host the website with you?
We will require the website to be hosted and maintained by The Agency for a minimum of 12 months. After that, you are free to move to any host.
Can you turn this website into an e-commerce site?
Yes! We can turn any WordPress sites into an e-commerce site.
Can I sell a multi-language site?
Yes! We use the GTranslate plugin for this service. The free version uses Google’s standard translation service. However, if you would like to edit those translations, you will need to purchase the premium version.